Executive Summary

In this testimonial video, Emily Williamson, Administrator at Surgery Center of Kalamazoo in Portage, Michigan, shares how DocBuddy transformed operative note documentation across their surgery center. By replacing paper notes, multiple templates, and phone dictation, the center eliminated the chase for missing and unsigned op notes, cut the transcription workflow by at least half, and sped up billing by getting complete reports to coders sooner.

Emily also highlights how physicians who were initially hesitant to change now see DocBuddy as a time-saver, with offices receiving op notes the same day. She calls DocBuddy’s responsiveness and support “probably one of the best vendors we work with.”